Privacy policy declaration
Semko Oy collects personal data from users of its website. When collecting personal data, the requirements of data protection legislation are followed. We may update our privacy policy from time to time. You will always find the most up-to-date version on this page.
Data controller and contact information
Semko Oy
Tehtaantie 8
60100 Seinäjoki
Tel: +358 20 7288350
Business ID: 0989910-4
Purpose and use of personal data collection
Personal data is collected, stored and processed only for predefined purposes.
1. For service provision, delivery and customer management
We collect, use and store customer information for customer management purposes. These issues include invoicing, complaints, customer support, customer satisfaction surveys, debt collection, and the production and delivery of services.
2. For marketing and communications
We also collect personal data for marketing and communication purposes within the limits of data protection legislation. For this purpose, personal data may be processed for the purpose of targeting marketing and communications, as well as for measuring and developing its functionality.
For example, we can target content based on a person’s previous behavior or develop our services. We may also send newsletters or carry out other direct marketing to the person concerned with their consent or based on a legal interest.
3. Fulfillment of other obligations
We also collect and process your personal data for regulatory purposes, such as accounting and other legal obligations.
4. Personnel administration
We process employee data and job applicant data only for human resources management purposes.
The third party’s own terms of use and other terms and conditions apply to services and applications offered and provided by third parties on Semko Oy’s website.
Where do we collect personal data from?
Personal data mainly originates from the person themselves. Personal data is mainly collected when contacting us. Personal data is also collected when a person contacts us through the website or downloads material from our site. We may also use public information to collect personal data, such as company websites, various registers (e.g. YTJ and the Finnish Patent and Registration Office) and social media.
What information do we collect and process?
There is always a legal basis for processing data. We collect information about our customers, potential customers, job applicants, and employees.We collect and process the following information: the name of the person’s employer, the name of the contact person, the work address, email address, telephone number, job title, marketing permits and prohibitions, customer feedback
information, and information provided by the person themselves via the contact form, telephone or email. We also process and collect billing information, order information, delivery information and other contract information.
We also collect and process information about the use of our online services using cookies.
In addition to basic information, we collect information from personnel and job applicants that is necessary for salary payment and information that is needed to fulfill statutory obligations. In addition, we can also collect resumes and job applications.
With the person’s consent, we may also collect other information, but we will inform you about this separately when collecting the information.
Personal data processors
Personal data is mainly processed by Semko Oy employees. In some cases, personal data may be disclosed to third-party subcontractors. Subcontractors process personal data pursuant to a bilateral agreement between Semko Oy and the subcontractor. Subcontractors process data in accordance with this privacy policy.
Location of personal data
Personal data is located and processed primarily within the EU. However, in some cases, personal data is transferred and processed outside the EU. These cases may include, for example, the use of certain cloud services or other applications. In such cases, Semko Oy ensures an adequate level of protection and legality of personal data.
Retention of personal data
Personal data is stored primarily in electronic form, and access to it is protected in accordance withgeneral practices. Access to personal data is protected by, among other things, user rights and passwords.
Collection of cookies
A cookie is a file stored on the user’s computer by the service provider’s web server. In practice, a cookie is a small anonymous user-specific text file that is stored in the user’s web browser. The server can later read the cookie and thus recognize the browser in question (e.g. when the user returns to a previously visited site). For example, the software we use, Google Analytics, collects cookie information.
Cookies make it easier to use websites and enable certain functionalities, such as remembering your session, personalizing websites for each user, and easily logging into the service.
We use cookies to enable and develop the functionality of our services. Cookies also allow us to collect information about the terminal devices and web browsers of users visiting our sites. The collected information can be used for analytics and marketing targeting. Cookies make using our services easier for the user and make the marketing presented more appropriate and targeted. You can of course also prevent the use of cookies, but this can have its drawbacks, as cookies are a technical solution in the implementation of connection protocols between browsers and web servers, and many websites do not function properly without cookies. For more information about browser-specific instructions, please refer to the browser manufacturer’s instructions.
If you wish, you can clear your cookie history from your web browser settings or prevent them from being collected altogether.
By using our website, you consent to the processing of your data as described above. Cookie data is stored in Google Analytics for 14 months.
A person’s rights to personal data
The person has the right to inspect the information that Semko Oy has collected about the person.
The person has the right to request correction of the data.
The person has the right to request deletion of data.
The person has the right to refuse/withdraw consent to direct marketing.
The person has the right to object to the processing.
The person has the right to restrict the processing of personal data.
A person has the right to transfer data from one system to another.
You can exercise your rights, for example, by sending us an email to [email protected]
However, before we can exercise your rights, we must verify your identity.